Are you an Android person with the adidas Operating app? Did you lately open your app, pumped to begin your subsequent exercise, solely to have it instantly crash?

Google Maps is at present experiencing a problem that’s inflicting our adidas Operating app to crash for a lot of Android customers. Google is working to resolve the problem, and we’re anticipating it to be fastened inside the subsequent few days.

Within the meantime, in case you simply can’t wait to get in your exercise with the adidas Operating app, we advocate updating to Model 11.0. In case you are nonetheless experiencing points, right here’s a brief workaround. Merely comply with the steps beneath:

  1. Open the settings in your Android cellphone 
  2. Go to apps and select the adidas Operating app
  3. Click on on “Storage” after which clear the app knowledge or storage
  4. Open the app once more and log into your account 
  5. After giving permission to make use of GPS, the app ought to work once more

Please observe that solely clearing the cache doesn’t present an answer!

If following the steps above doesn’t resolve the problem, or if you need to be saved updated on progress towards a everlasting answer, please submit a assist request on to our Buyer Happiness Group here.

Thanks in your persistence and understanding throughout this time. 

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